These Terms & Conditions constitute a legally binding agreement between you and b399. By registering an account, accessing the b399 platform, or placing any wager, you confirm that you have read, understood, and agreed to these terms in their entirety. Please read carefully before proceeding.
Last Updated: January 2026The full legal terms follow below. These six points summarise the most important obligations and protections for b399 players in Pakistan.
These Terms & Conditions ("Terms") govern your access to and use of the b399 website located at https://b399.bio and all associated services, games, betting markets, promotions, and features offered by b399 (collectively, the "Platform"). By creating an account, logging in, depositing funds, placing a wager, or otherwise using any part of the b399 Platform, you ("the Player", "you", "your") agree to be legally bound by these Terms.
If you do not accept these Terms in full, you must immediately cease using the b399 Platform and close any account you may have opened. Continued use of the Platform after any amendment to these Terms constitutes acceptance of the revised Terms.
Important: These Terms are supplemented by b399's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. You should read all three documents before using the Platform.
b399 reserves the right to refuse service, suspend accounts, or terminate access at its sole discretion where it believes a player has violated these Terms or where continued service would be contrary to applicable law or the Platform's operating standards.
To register and use the b399 Platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:
b399 conducts Know Your Customer ("KYC") verification for all accounts. Acceptable identity documents include a valid Pakistani CNIC, international passport, or driving licence. Proof of address and proof of payment method may also be required. b399 reserves the right to request additional documentation at any time.
Age Verification: b399 employs automated and manual age verification procedures. No withdrawal will be processed from any account that has not completed age and identity verification to b399's satisfaction.
Each player is permitted to hold one account only on the b399 Platform. The opening or operation of duplicate or multiple accounts by a single individual is strictly prohibited, regardless of whether different email addresses, phone numbers, or payment methods are used.
Where b399 identifies that a player holds more than one account, b399 reserves the right to:
You are solely responsible for maintaining the security and confidentiality of your b399 account login credentials, including your password and any SMS OTP codes. You must not share your credentials with any third party. b399 strongly recommends enabling two-factor authentication on your account.
If you believe your account has been accessed without your authorisation, you must notify b399 immediately at [email protected]. b399 will not be liable for any loss suffered as a result of unauthorised account access where you have failed to take reasonable steps to protect your credentials.
b399 reserves the right to suspend any account for the purposes of investigation, compliance review, or where unusual activity is detected. During a suspension, deposits, withdrawals, and wagers will be restricted pending the outcome of the review.
b399 accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. All transactions on the b399 Platform are PKR-denominated. No currency conversion fee is applied to PKR transactions.
Deposits
Deposits made via JazzCash or EasyPaisa are credited to your b399 wallet instantly upon confirmation. Deposits via bank transfer (HBL, UBL, Meezan Bank) may take up to two banking business days to reflect. All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.
b399 does not charge fees on deposits. However, your payment provider may apply its own transaction charges, for which b399 accepts no responsibility.
Withdrawals
Withdrawal requests may only be submitted after your account has completed KYC verification to b399's satisfaction. Withdrawals will be processed only to a payment method that has previously been used to make a deposit into your b399 account, or to a verified account in your own name.
b399 reserves the right to perform additional verification checks before processing any withdrawal. Withdrawals may be delayed or withheld where fraud, money laundering, or bonus abuse is suspected. Any funds determined to be proceeds of fraudulent activity will be forfeited and reported to the relevant authorities.
Anti-Money Laundering: b399 complies with international anti-money laundering standards. Unusual deposit or withdrawal patterns may trigger a formal review. b399 is required by its operating standards to report suspicious financial activity.
b399 offers various bonuses and promotional incentives to eligible players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and reload bonuses. All bonuses are subject to the specific terms attached to each promotion as well as the general bonus conditions set out in this section.
General Bonus Conditions
Bonus Abuse: b399 employs automated systems to detect bonus abuse, including but not limited to chip dumping, arbitrage betting, and coordinated play. Players found to be abusing bonuses will have their bonuses voided and may have their accounts permanently closed.
b399 reserves the right to impose maximum withdrawal limits on winnings derived from bonus play. Where applicable, such limits will be stated in the specific promotion terms. Winnings in excess of any stated cap will be removed from your account balance at the time of withdrawal.
All bets and wagers placed on the b399 Platform are subject to the specific rules applicable to each game or market. It is your responsibility to familiarise yourself with those rules before placing a wager. The following general conditions apply to all betting and gaming activity on the b399 Platform:
Maximum payout limits apply per event and per game. These limits are published in the Platform's individual game and market information pages. b399 is not obligated to pay out amounts exceeding the stated maximum payout for any single wager or gaming session.
The following conduct is strictly prohibited on the b399 Platform. Any player found to be engaging in prohibited conduct will have their account immediately suspended pending investigation, with potential permanent closure and forfeiture of funds:
b399 cooperates fully with law enforcement agencies and regulatory bodies. Where prohibited conduct constitutes a criminal offence, b399 will report the matter to the appropriate authorities and provide all requested information and records.
b399 is committed to promoting responsible gaming and takes its obligations in this regard seriously. Gambling is intended to be an enjoyable entertainment activity. If gambling ceases to be enjoyable or begins to negatively affect your financial situation, relationships, or wellbeing, b399 strongly encourages you to use the responsible gaming tools available on the Platform.
The following responsible gaming tools are available to all b399 account holders:
Remember: Gambling involves risk. Never wager more than you can afford to lose. The b399 Platform is strictly for players aged 21 and above. If you are concerned about your gambling habits, please contact our support team at [email protected].
b399 may impose responsible gaming restrictions on any account where it identifies indicators of problem gambling, including unusually rapid deposits, large bet escalations, or behaviour consistent with chasing losses. Such restrictions may be applied without prior notice to the player.
All content on the b399 Platform, including but not limited to the b399 brand name, logo, website design, game graphics, software, text, data compilations, audio files, and video content, is the proprietary intellectual property of b399 or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the b399 Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorised use of b399's intellectual property constitutes a material breach of these Terms and may give rise to civil and criminal liability.
To the maximum extent permitted by applicable law, b399 excludes all liability for:
Where b399's liability cannot be excluded by law, b399's total aggregate liability to you for any claim arising out of or in connection with these Terms or the Platform shall not exceed the total amount deposited by you into your b399 account in the 30 days immediately preceding the event giving rise to the claim.
Gambling Risk Acknowledgement: By using the b399 Platform, you acknowledge that gambling is a risk-based activity and that you may lose some or all funds wagered. b399 is not responsible for gambling losses incurred in the ordinary course of using the Platform.
b399 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the b399 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
b399 collects personal data including but not limited to: your name, date of birth, CNIC or passport number, residential address, email address, phone number, payment method details, device identifiers, IP address, and betting and gaming activity records.
Personal data collected by b399 is used for the following purposes:
b399 does not sell your personal data to third parties for marketing purposes. Data may be shared with third-party service providers who assist in operating the Platform, subject to appropriate data processing agreements. Full details are available in the Privacy Policy.
b399 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, b399 will notify registered players by email or by displaying a prominent notice on the Platform at login.
Amendments take effect from the date stated in the updated Terms. Your continued use of the b399 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the Platform and may request closure of your account.
It is your responsibility to review these Terms periodically. b399 recommends checking this page whenever you log in to your account, particularly during periods of active promotion or sportsbook events such as PSL season.
These Terms shall be governed by and construed in accordance with the laws applicable to b399's operating jurisdiction under its international gaming licence. Any dispute arising out of or in connection with these Terms or your use of the b399 Platform shall be resolved in the following manner:
Nothing in this section limits b399's right to seek injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property or prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the b399 Platform, please contact b399's support team using the details below. All queries are handled in English and responses are typically issued within 24 to 48 hours.
Email: [email protected] (plain text — not a clickable link)
Support Hours: 24 hours a day, 7 days a week, 365 days a year — including during PSL season and peak promotional periods.
For responsible gaming concerns, deposit limit requests, or self-exclusion applications, please include the subject line "Responsible Gaming Request" in your email to ensure your query is routed to the appropriate team member without delay.
b399 takes all formal complaints seriously and maintains a record of all communications for compliance and audit purposes.
Now that you have read the Terms & Conditions, you know exactly what to expect from b399. Login to your account or explore our casino and cricket betting markets — all in PKR, all on your phone. Must be 21+.